Terms & Conditions
Effective Date: May 01, 2025
Welcome to Psykey Wellness. Please read these Terms and Conditions (“Terms”) carefully before using our website or services. By accessing or using our platform, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website and services.
1. Acceptance of Terms
By visiting Psykey Wellness (www.psykeywellness.com), booking therapy sessions, reading blog content, or accessing our psychological resources, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms, our Privacy Policy, and any other policies referenced herein.
2. Services Provided
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Psykey Wellness offers a range of mental health and psychological services, including but not limited to:
Online therapy and consultation bookings with qualified professionals
Educational articles and blog posts on mental health and wellness
Self-help tools, resources, and guides
Informational content to promote psychological awareness
These services are intended for educational and support purposes only and are not substitutes for in-person medical or psychiatric care.
3. Eligibility
To use our services, you must:
Be at least 18 years of age or have the consent of a parent/guardian (for minors)
Have the legal capacity to enter into a binding agreement
Ensure that all personal information provided is accurate and up to date
We reserve the right to restrict or terminate services if eligibility conditions are violated.
4. User Responsibilities
You agree to use Psykey Wellness in a respectful and lawful manner. Users must not:
Impersonate any individual or provide false information
Harass, abuse, or threaten others through our platform
Attempt to gain unauthorized access to our systems
Share confidential or inappropriate content in public forums or sessions
You are solely responsible for your conduct while using our services.
5. Privacy and Confidentiality
Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your personal and health information.
All therapy-related communications are confidential and handled in compliance with applicable data protection regulations. However, confidentiality may be broken if there is a legal obligation or immediate risk to life or safety.
6. Limitations of Services
Psykey Wellness does not provide emergency mental health services. If you are in crisis or require urgent help, please contact local emergency services or a mental health hotline in your area.
Our services are not a substitute for face-to-face psychotherapy, medical diagnosis, or treatment.
7. Payment Terms
Payment is required at the time of booking a therapy session or accessing paid services. We accept major credit/debit cards and secure online payment gateways. All charges are clearly outlined before confirming a purchase or booking.
Prices may change without notice, but existing bookings will be honored at the confirmed rate.
8. Cancellations and Refunds
You may cancel or reschedule therapy sessions up to 24 hours in advance for a full refund or credit. Cancellations made less than 24 hours prior may not be eligible for a refund.
For technical issues or disputes regarding payment, please contact our support team at support@psykeywellness.com.
9. Intellectual Property
All content on Psykey Wellness, including but not limited to text, graphics, logos, images, blog articles, and software, is the intellectual property of Psykey Wellness or its licensors.
You may not copy, reproduce, modify, or distribute our content without prior written permission.
10. Disclaimers and Limitation of Liability
Psykey Wellness is provided “as is” and “as available.” While we strive to provide accurate and up-to-date information, we do not warrant that all content is complete, error-free, or suitable for your specific needs.
We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our services, including reliance on any information provided.
11. Third-Party Links
Our website may contain links to third-party websites or services. We do not endorse or control these sites and are not responsible for their content, privacy practices, or availability.
Accessing third-party websites is at your own risk.
12. Modifications to Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a revised effective date. Continued use of the website after such changes constitutes acceptance of the updated Terms.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of India, Uttar pradesh. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in Najibabad.
If you have any questions or concerns about these Terms, please contact us at contact@psykeywellness.com.